At Orisenc, we deeply value the trust you place in us when you share your information. This Privacy Policy is designed to be transparent and informative, explaining in detail how we handle the collection, use, and protection of your data when you interact with our website, applications, products, and services (collectively, our "Services"). By using our Services, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand your rights and how we protect your information.
We collect information in two primary ways: information you directly provide to us and information we automatically collect as you use our Services.
You directly provide us with information when you engage with our services. We collect various types of information to provide you with a better experience. During account registration, we gather basic details like your name, email, and password. Your profile can be enriched with optional information such as your job title, company details, and profile picture. We also collect contact information when you reach out for support, participate in our surveys or promotions, and process payment details (handled securely by our payment partners) when you make purchases. If you opt for our newsletters, we'll store your email address and communication preferences to keep you informed about our services and updates.
As you interact with our Services, we automatically collect certain information, including technical data (e.g., IP address, device type, browser details), browser settings (e.g., language, time zone), and usage data (e.g., pages visited, time spent). With your consent, we may gather precise location data. We also track performance metrics (e.g., load times, errors) and use analytics tools to understand user behavior, demographics, and interests, helping us improve and optimize our services.
We use the information we collect for a variety of legitimate business purposes, including:
You can opt-out of marketing communications anytime.
We are committed to protecting your privacy and only share your information in limited circumstances, as described below:
We share information with trusted service providers who help us run our website, process payments, send emails, analyze data, and provide customer support. We ensure these providers protect your information and only use it for the services we've hired them for. Contracts are in place to guarantee your data is safe and handled responsibly.
We may disclose your information in the following circumstances:
We use cookies, web beacons, and other tracking technologies to enhance your experience on our Services. These technologies allow us to:
You have several options for managing your cookie preferences:
Note that blocking essential cookies may affect site functionality.
We use comprehensive security measures to protect your data, including encryption, regular security assessments, strict access controls, data backups, and employee training. While we're committed to protecting your information, no online method is completely secure, so we can't guarantee absolute security.
You have the following rights regarding your personal information:
To exercise these rights, please contact us, and we'll respond promptly, as required by law.
Our Services are designed for users 13 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
We regularly review and update this Privacy Policy to reflect changes in our business practices, legal requirements, and user feedback. When we make material changes to this policy, we will provide prominent notice on our website and/or through other appropriate channels, such as email.
Please review this policy periodically to stay informed. The "Last Updated" date shows when it was last revised. We'll email you about significant changes, and the current version is always on our website. You can request previous versions by contacting us.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Your continued use of our Services indicates your acceptance of this Privacy Policy and any subsequent updates. Thank you for trusting Orisenc with your information.